Privacy Policy — Protecting Your Information on the ex 66 Platform

1 Introduction & Applicability

Welcome to ex 66. This privacy policy explains how we collect, use, store, and protect your personal information. By using the ex 66 platform, you agree to this privacy policy.

This policy applies to ex 66's website, mobile applications, and all related services. If you do not agree with this policy, please do not use our platform.

2 What information we collect

Ex 66 collects two types of information from you — information you provide directly and information collected automatically.

3 Methods of Information Collection

We collect your information in the following ways:

• Registration Form: When you create an account on ex 66, you directly provide your personal information.
• KYC verification: When submitting documents for identity verification.
• Payment Processing: Payment information when making deposits or withdrawals.
• Cookies & Tracking: Automatically collected via cookies and log files while browsing the website.
• Customer Support: When you contact us via live chat or email.
• Third-Party Verification Services: Through KYC partners as required by law.

4 Purpose of Information Use

Ex 66 uses your information only for specific and legitimate purposes. We never use your information for irrelevant activities.

• Account management: To create, maintain, and ensure the security of your account.
• Service provision: To operate betting, gaming, and payment services smoothly.
• Identity Verification: To meet legal requirements and prevent fraud.
• Customer Support: To resolve your issues and answer your questions.
• Promotional Communications: To inform you about bonuses and offers with your consent.
• Security & Compliance: To prevent fraud, money laundering, and other illegal activities.
• Service Improvement: To analyze data to improve user experience.

5 Information Sharing & Disclosure Policy

Ex 66 never sells your personal information or shares it for advertising purposes. However, information may be shared in certain specific circumstances:

• Payment Processors: With authorized payment gateways to process deposits and withdrawals.
• KYC partner: With licensed verification services for identity and age verification.
• Legal authorities: Upon court order or valid request from government authorities.
• Security Agencies: To assist in fraud investigations.
• Technology Service Providers: In website hosting and IT infrastructure management — under strict confidentiality agreements.

6 Data Security Measures

Ex 66 has implemented multiple layers of security to protect your information:

• SSL/TLS encryption: All communications on the website and app are protected with 256-bit encryption.
• Firewall Protection: Advanced firewall system that prevents unauthorized access.
• Two-Factor Authentication (2FA): Additional security layer for account login.
• Regular Security Audits: Regular security audits by third-party experts.
• Encrypted database: All sensitive information is stored encrypted.
• Access control: Only authorized staff members may access specific information.

If a data breach is detected, we will promptly notify affected users and relevant authorities.

7 Cookie Policy

Ex 66 website uses cookies that enhance your browsing experience. We use the following types of cookies:

• Essential cookies: Essential for the website's core functionality. Helps maintain login sessions and security.
• Performance Cookies: Analyzes how fast the website loads and which pages are viewed most.
• Functional Cookies: To remember your language preference and other personalized settings.
• Analytics cookies: To understand how you use the site — while keeping your identity private.

You can control cookies from your browser settings. However, remember that disabling essential cookies may prevent you from using certain website features.

8 Your rights

As an ex 66 user, you have the following rights:

• Right to Access: Right to know what information we hold about you.
• Right to correction: The right to request correction of inaccurate or outdated information.
• Right to Deletion: Request deletion of your information under certain circumstances.
• Right to Restrict Processing: In certain cases, the right to request restricted use of information.
• Data Portability: Right to receive your information in a structured format.
• Right to object: The right to object to the use of information for specific purposes.
• Right to withdraw consent: Right to opt out of marketing communications at any time.

To exercise these rights, contact our customer support team. We will respond to your request within 30 days.

9 Data Retention Period

We keep your information only as long as needed. Different types of information have different retention periods:

• Account information: While the account is active and for 5 additional years after closure.
• Financial transactions: Up to 7 years as required by law.
• KYC documents: 5 years from the date of the most recent transaction.
• Log files and technical data: Generally up to 1 year.
• Marketing Information: Until you withdraw your consent.

10 Child Safety Policy

Ex 66 strictly prohibits access for anyone under 18 years old. We do not knowingly collect information from anyone under 18.

If we discover that a minor has used our platform or provided information to us, we will immediately close that account and delete all associated data.

If you believe a minor is using our platform, please notify our support team immediately.

11 Policy Changes & Updates

Ex 66 may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date at the top will be changed.

For significant changes, we will notify you directly via your registered email and may ask you to accept the new policy at your next login. Continued use of the platform after changes means you agree to the updated policy.

12 Contact & Complaints

If you have any questions, concerns, or complaints about the Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available in the bottom right corner of any page on the website.
• Support hours: 7 days a week, 24 hours a day.

We take every complaint seriously and will respond within 30 business days. Protecting your privacy is our highest priority.